Repair Policy

BI Communications Ltd is committed to the highest level of customer service, our aim is to provide the best possible service to both our customers and our products.

If however, you need to return your purchase for repair, please provide the following

- Complete Unit (Including test leads and remote units if applicable)
- Description of Fault
- Contact name, Address and Telephone number

Click here to fill in a defect Form

We offer a fixed price repair charge .

Please enquire Tel +44 (0)1268 729393 or E-mail : enquiries.bicomms@dircon.co.uk

If for economic or technical reasons, a repair is not possible, we can offer an exchange unit for a discounted price.